Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Standard shipping within 2 to 4 business days
- Expedited delivery options also available. 1-3 business days
- See the delivery FAQs for details on shipping methods, costs and delivery times
Crystalia accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
- We have 100% customer satisfaction money back guarantee.
- All products are returnable within 30 days of the item's delivery.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
- See conditions and procedure in our return FAQs