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  • WARRANTY REGISTRATION
Thank you for choosing our products. In our commitment to customer satisfaction and product quality, we offer a comprehensive 3-year warranty for our products. To activate the warranty process, please fill out the relevant form below. Once you complete this step, the warranty process for your products will be initiated, ensuring a secure shopping experience for you.

If you have any questions or need assistance regarding the warranty process, please don't hesitate to contact us.

Email:  customercare@crystaliausa.com

Address: 2421 S Susan St. Santa Ana CA 92704

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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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Customer Services

Call Us: 201-723-5118

Mon-Fri: 9:00 am - 6:00 pm PST

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INCREDIBLE CUSTOMER SERVICE

Our team is available 24/7 through email with an average response time of under 60 minutes.

SHIPPING

Free Shipping on all orders with no minimum purchase price obligation! That is the way it should be.

RETURN POLICY

Hassle-free returns. You can return any item purchased on CRYSTALIA within 30 days of the delivery date. No questions asked! 

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

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Shipping

  • Standard shipping within 2 to 4 business days
  • Expedited delivery options also available. 1-3 business days
  • See the delivery FAQs for details on shipping methods, costs and delivery times

                                                                                                                                                                              

    Returns And Exchanges

    • We have 100% customer satisfaction money back guarantee.
    • All products are returnable within 30 days of the item's delivery.
    • To be eligible for a return, your item must be unused and in the same condition that you received it.
    • See conditions and procedure in our return FAQs

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